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Customer Services Administrator

Optima Recruitment
Posted 2 days ago, valid for 17 days
Location

Dorking, Surrey RH4 3JH, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Administrator based in Dorking, offering a salary between £25,000 and £30,000 depending on experience.
  • The role involves greeting customers, booking appointments, and handling complaints and queries.
  • Candidates should have excellent written and verbal communication skills and the ability to multitask in a fast-paced environment.
  • Experience in a similar role is preferred but not essential, and proficiency in MS Office is required.
  • Additional benefits include paid holiday, onsite parking, a pension, and social events.

Customer Service Administrator

  • Based in Dorking
  • £25,000 - £30,000 (DOE)
  • Monday - Friday

Job specification:

  • Meet and greet customers using exceptional customer service.
  • Book appointments.
  • First point of contact for complaints, queries and feedback.
  • Complete general administrative tasks.

Person specification:

  • Experience in similar role is preferred but not essential.
  • Excellent written and verbal communication.
  • Ability to multi-task and prioritise.
  • Proficient in MS Office.
  • Comfortable working as part of a team.
  • Ability to work in a fast-paced environment.

Additional Information:

  • Paid holiday
  • Onsite parking
  • Pension
  • Social events

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.