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Technical Business Analyst - Travel IndustryAn exciting opportunity to join a highly reputable travel company where you will be responsible for translating business information from multiple sources, presenting it to both technical and non-technical audiences, and acting as a liaison between external development providers, central functions, and internal teams. As a Technical Business Analyst, you will need to have proven experience in the travel industry with strong knowledge of tour operator processes including the functions of flights, connectivity, operations, sales & finance. Salary of circa £45k, hybrid working.
Technical Business Analyst - Role & Responsibilities:
- Identify, analyse, and prioritise business requirements.
- Understand and describe business processes, suggest improvements.
- Translate high-level information into detailed insights.
- Develop insightful recommendations and document business requirements.
- Drive and challenge business users on their input and assumptions.
- Identify requirements for change, assess impacts, and deliver training.
- Ensure sound project governance across all work streams.
- Work with other departments to manage supplier relationships.
Technical Business Analyst - Skills & Experience Required:
- Travel industry experience specifically within tour operations within a similar role and ability to make recommendations for business changes resulting from new technology.
- Ability to communicate in both IT and travel business languages.
- Use expertise with GDS to analyse process improvements.
- Excellent negotiation, communication, and collaboration skills.
- Strong planning and organisational skills.
- Commercial acumen with ability to assess data, draw conclusions, and propose actions.
- Familiarity with project management tools, methodologies, and best practices.
- Understanding of finance operations, customer invoicing, and supplier settlement.
- Ability to present confidently to groups and individuals.
- Experience in problem-solving techniques and decision-making methodologies.
- Positive approach, flexible, and adaptable to changing priorities.
- Excellent time management, ability to achieve targets and deadlines.
- Persuasive, articulate, and influential, yet friendly and approachable.
- Practical hands on approach and solution-oriented.
Technical Business Analyst - Additional Information:
- Salary of circa £45k plus bonus
- Hybrid working in Surrey / London
- Company matched pension scheme
- 25 days holiday, plus bank holidays
- Birthday off
- Cycle to work scheme
- Discounted Holidays and prize draws
Please apply for the position of Technical Business Analyst online or email your cv to
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