Home
Dorking
Receptionist
Receptionist/ Administrator

Receptionist/ Administrator

Optima Recruitment

Posted 12 days ago, valid for 7 days

Dorking, Surrey RH4 3JH, England

£22,000 - £26,400 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

A client in Dorking is seeking an organized and proactive receptionist to join their customer service team.
The role involves frequent interaction with customers and stakeholders, aiming to deliver an exceptional customer experience.
Candidates should possess customer service skills, a professional telephone manner, and proficiency in MS Office, with experience preferred but not essential.
The position offers a salary range of £26,000 - £30,000 depending on experience, with working hours from Monday to Friday, 8am to 5:30pm, and a Saturday shift once a month.
Additional benefits include 23 days of holiday plus bank holidays, onsite parking, a pension plan, and company-branded uniform.

Receptionist

Our client is looking for an organised, friendly, and proactive person to join their customer service team in Dorking. The role will involve frequent contact with customers, insurance companies and other internal and external stakeholders. The successful candidate will also be responsible for delivering an exceptional customer experience. We are looking for an individual that has a proactive approach to issues and a can-do attitude.

Based in Dorking
£26,000 - £30,000 (DOE)
Monday - Friday, 8am - 5:30pm
Saturday 8am - 12pm (once a month)
23 days holiday + bank holidays

Job specification:

Welcoming customers upon their arrival at the site.
Answer all telephone calls and direct onto the relevant department.

Input all notifications of new work from our work providers onto the management system.
Update manufacturer Portals.
Create and send out guarantees.
Cover the Customer Service team when needed.

Person specification:

Experience in similar role is preferred but not essential.
Must have a full driving license.
Customer service skills.
Professional telephone manner.
Excellent written and verbal communication.
Ability to multi-task and prioritise.
Proficient in MS Office.
Comfortable working as part of a team.
Ability to work in a fast-paced environment.

Additional Information:

Company branded uniform provided
Onsite parking
Pension
Social events

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.

Apply now in a few quick clicks