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The Company
Since the 1970s the Briggs Group has grown to become one of the market leaders in the marine industry, currently employing around 700 staff.
Providing clients with services ranging from terminal operations to subsea cable repair, we are committed to employing dedicated and skilled staff looking for a career that offers stability, opportunities for career progression and recognition.
Our core values support the Company’s mission and decision making and provide a benchmark for everything that we believe in. They are the Company’s guiding principles and are integrated into every employee process, shaping the Company’s culture to deliver success.
The Role
Due to continual growth in partnership with Irish Ferries based in the Port of Dover we are currently recruiting for a new team of Customer Service Assistants on full-time permanent and ad-hoc zero hours contracts. The nature of the role will be to provide an excellent customer experience to all passengers travelling on the Irish Ferries services from Dover to Calais.
Main Duties
- Checking in of – Freight, IMDG Cargo and Passengers (using Irish Ferries system)
- Reservations, Sales, and Administration duties
- Marshalling and directing traffic for loading and discharge at various locations on the Port of Dover
- Vessel Husbandry, including Forklift Operations
- Operate a hand-held VHF radio
- Assist in Baggage handling requirements for foot passengers
- Passenger and freight terminal operations
- Comply with the DHB and Dover Port safety and security requirements
The Candidate
The successful applicants will be self-motivated with a hands-on working approach, you will be flexible with working hours as shift work is required, excellent communication and customer service skills is essential as well as competent in the use of IT Systems and Hardware.
What's in it for you
We offer an excellent package with pension, life assurance, Cycle to Work scheme and much more as well as opportunities for on-the-job training and career progression within a stable environment.
As an equal opportunity employer, we encourage diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all protected characteristics and commit to providing any reasonable adjustments you need during the application, assessment and upon joining.
Next Steps
You must be able to provide relevant documentation confirming that you have the right to work in the UK.
