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- Work closely with the team leader to understand client requirements and source the most appropriate solutions to meet their needs.
- Select appropriate vehicles for transport and buy carrier options at the best price.
- Have a good understanding of European driving regulations and bans and the impact they may have on transport planning.
- Monitor progression of transport, ensuring agreed milestone updates are communicated to the client when jobs are running to plan.
- Update the TMS as per the agreed milestones.
- Escalate delays in transport and identified problems to the team. leader, provide options for a resolution to allow effective communication with the client
- Ensure carrier non-conformances are recorded and escalated as per the agreed quality process.
- Finalise jobs upon completion, ensuring any additional waiting time charges are discussed and agreed with the carrier and third-party costs are correct (where relevant).
- Previous office-based transport/logistics experience.
- Ability to communicate politely and effectively with a variety of people internally and externally.
- Good IT skills and confident using any computer equipment.
- Analytical and logical problem-solving.
- Excellent attention to detail.
- Working hours are 7.00 pm – 7.00 am, 12-hour shifts working 4 on/4 off.
- Additional leave with length of service.
- Company events.
- Company pension.
- Death in service benefit (following completion of probation).
- Discounted or free food.
- Free Parking.
- Wellness programme.
