Job Title: Casual SupportOfficerSalary: £14.02 per hourWorking Hours: As required, including sleep in shiftsLocation: Camden Young People, Tower HamletsIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.The difference you will make as a Casual Support OfficerWe believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement. You will be working from one of our supported services providing support to our customers in a variety of ways. Some of your responsibilities will include:

Carry out assessment to identify and prioritize needs
Use SMART goal planning to provide needs led holistic support
Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
Provide a comprehensive support planning service to customers in line with the department’s policies, procedures, and approach
Ensure customers are fully informed of their rights and responsibilities regarding the service and are enabled and empowered to get involved in the running of the service through consultation and participation
Set up and maintain customer files and ensure that accurate and up to date records are kept of support provided to customers in accordance with HCS policies

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