Refugee Resettlement Adviser

Migrant Help are hosting an exciting and unique opportunity to recruit a Refugee Resettlement Adviser based in Watford. You will be joining us on a full-time, permanent basis and in return you will receive a competitive salary of £28,639 increasing to £32,612 following successful completion of a 6 months probation period.

This is a hybrid role.

About us: 

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to reach their full potential. We foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation, as long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.

The Refugee Resettlement Adviser role:

The scope of this role is to work as part of the Migrant Help Refugee Resettlement team which provides specialised advice and integration support to refugees resettling in the UK. As the Refugee Resettlement Adviser, you will play a crucial role ensuring clients' smooth transition to independent living by assisting with essential applications, guiding them through integration processes, and connecting them with relevant services such as healthcare, education, and employment. The role demands a compassionate and organised individual who can effectively manage a diverse caseload, conduct regular client meetings, and participate in community activities to promote full integration.

Key responsibilities of our Refugee Resettlement Adviser:

• Provide tailored advice and support to refugees, assisting them with resettlement and integration into the community.
• Conduct initial assessments to identify clients' needs and develop personalised support plans.
• Assist clients with applications for housing, healthcare, education, and employment services.
• Coordinate with local authorities, healthcare providers, educational institutions, and other agencies to facilitate access to essential services.
• Conduct regular home visits and meetings with clients to monitor progress and address any emerging issues.
• Organise and participate in community activities and events to promote social integration and community cohesion.
• Maintain accurate and up-to-date case notes and records, ensuring all interactions and interventions are documented.
• Provide emotional support and practical advice to clients, helping them navigate cultural and systemic challenges.
• Collaborate with interpreters, volunteers, and other team members to deliver comprehensive and effective support.
• Conduct property inspections and ensure clients' living conditions meet safety and health standards.
• Facilitate group workshops on various topics, such as budgeting, job search skills, and understanding UK systems and culture.

The above list of job duties is not exhaustive; the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Skills and experience we are looking for in our Refugee Resettlement Adviser:

• OISC Level 1 accreditation (or completion within 6 months of starting role)
• Comprehensive understanding of refugee resettlement processes and the challenges faced by refugees.
• Familiarity with UK immigration laws, housing regulations, and welfare benefits.
• Knowledge of local community resources, support services, and relevant agencies.
• Awareness of cultural sensitivity and competence in working with diverse populations.
• Understanding of trauma-informed care and approaches to supporting individuals who have experienced significant trauma with proficiency in safeguarding practices and procedures.
• Excellent verbal and written communication skills, with the ability to convey complex information clearly and empathetically.
• Strong organisational and time management skills, capable of managing multiple tasks and priorities effectively.
• Ability to think critically and creatively to solve problems and address the unique challenges faced by refugees.

What else to expect:

• This post is subject to an Enhanced Disclosure and Barring Service (DBS) check.
• This is a home-based role, however it will involve daily visits to service users within the local area.
• Whilst not frequent, there may be occasion where you are required to work outside of your contracted hours

Closing Date: 04 October 2024

If you are interested in becoming our new Refugee Resettlement Adviser, please click 'APPLY' today. We look forward to hearing from you!