Service Advisor

Berry Recruitment are seeking a detail-oriented Service Advisor. The ideal candidate will ensure smooth operations within the service department, delivering excellent customer service and support to engineers and internal teams.

Key Responsibilities:

• Schedule and coordinate service appointments.
• Prepare and issue accurate service quotes, following up with customers as needed.
• Handle customer enquiries, resolving any issues.
• Coordinate with engineers to ensure they have necessary resources and information.
• Maintain accurate documentation, including service records, quotes, and invoices.
• Provide general admin support, including tracking orders and filing paperwork.

Qualifications/Experience:

• Experience in service coordination, customer service, or administration.
• Strong organisational and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Prior experience in a HVAC or a heating/insulation environment is preferred but not essential.

Additional Information:

• Full-time, Monday to Friday.
• Up to 33,000 per annum dependent on experience.

For more information, please contact Rebecca or Lauren at Berry Recruitment, King's Lynn.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.