Customer Service Advisor

Cactus Search

Posted a day ago, valid for 17 days

Driffield, East Riding of Yorkshire YO25, England

£25,000 per annum

Full Time

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Sonic Summary

We are seeking an experienced Customer Service Advisor/Administrator to join our excellent team.
This role is crucial to maintaining the smooth operation of our Customer Service Department.
The position requires 2-3 years of experience in customer service or administration.
The working hours are from 9am to 5:30pm, Monday through Friday.
The salary for this role is competitive and commensurate with experience.

We are seeking an experienced Customer Service Advisor/Administrator to join our excellent team. This role is crucial to maintaining the smooth operation of our Customer Service Department.

This role is 9am to 5.30pm Monday through Friday

Your duties will include:

Communication:handling incoming emails and chats through the dedicated customer service portal.
Order Management:processing sales orders, issuing order confirmations, and handling quotations and queries.
Customer Support:addressing delivery queries, resolving complaints, and managing returns and collections.
Documentation:updating customer price lists, processing proof of delivery requests, and filing paperwork.

You will need a great eye for detail and thrive in a fast paced environment.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

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