Back to search
- Leading, mentoring, and motivating the team to align with business goals and deliver outstanding service.
- Developing and implementing strategies to enhance efficiency, productivity, and quality.
- Acting as the primary point of contact for clients, providing expert guidance and resolving technical challenges.
- Identifying opportunities to improve workflows, boost performance, and drive continuous improvement.
- Analysing operational data and customer feedback to provide valuable insights to senior leadership.
- Apply in-depth knowledge of technical processes to ensure high-quality service delivery and support to customers.
- Proven experience in Service Management or Aftersales within packaging, labels, corrugated manufacturing, or OEM manufacturing.
- Strong leadership skills with the ability to develop and inspire high-performing teams.
- Commercial awareness and confidence in upselling services where beneficial to customers.
- Excellent communication and problem-solving abilities, with a customer-focused approach.
- In-depth knowledge of industry machinery, processes, and best practices.
- A results-driven mindset with a passion for service excellence and operational improvement.
- Competitive salary and benefits package.
- A rapidly expanding business with a growing international presence.
- Opportunities for career progression and professional development.
- A supportive and collaborative work environment.
- The chance to work with industry-leading equipment and innovative technologies.
