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Job Title: Spare Parts Sales Administrator
Location: Droitwich
Company: Four Squared Recruitment (Recruiting on behalf of a market-leading manufacturing company)
Reporting to: Director of Sales
Overview:
Four Squared Recruitment is assisting its key client in recruiting a Spare Parts Sales Administrator. The role involves efficiently managing customer and engineer inquiries, processing orders, and collaborating with internal teams for timely delivery. The company is recognized globally for its innovation and market dominance in their niche sector.
Responsibilities:
- Handle spare parts sales inquiries and orders.
- Process and track customer orders to ensure on-time delivery.
- Collaborate with area sales managers, engineers, and manufacturing teams.
- Analyse sales data by product type and customer.
- Assist area sales managers in securing orders.
- Respond to customer requests for product information.
- Prepare and issue internal contract documentation.
- Provide after-sales and customer support.
Qualifications/Experience:
- Minimum of GCSE in Maths, English, and Science.
- Strong customer service skills.
- Proficient in Microsoft Office.
- Team-oriented with a technical background (advantageous).
Personal Qualities:
- Highly self-sufficient and well-organized.
- Results-oriented under pressure.
- Outgoing with strong communication skills.
- Adherence to procedures and attention to detail.
- Strong interpersonal skills with a can-do attitude.
- Ability to work autonomously and collaboratively.
Working Hours:
- 37 hours per week (Monday to Thursday: 8.00 am – 4.30 pm, Friday: 8.30 am – 1.30 pm)
- fulltime office based
Package:
- Basic Salary: £25,000 + (approx. £7,000 p.a.)
- Pension contributions (Auto-enrolment): 5% Employee, 4% Employer, with discretionary annual bonus of up to 11% based on company performance.
- Life insurance: Up to 4 times salary.
- 33 days holiday (including bank holidays), with additional days based on service (plus 2 days after 5 years, plus 3 days after 10 years
