General Cleaner

Working within a bustling atmosphere as part of passionate team this role as a General Cleaner plays a core part in providing fantastic customer service.

Hours: 7 hours a week. A degree of flexibility around hours and work pattern is required, as within the team of 3 you are expected by prior arrangement to cover for holidays of your team, as well as the opportunity to work at our partner site Greyfriars in Worcester.

Salary: £11.50 an hour

Duration: Permanent

Interview date: Week commencing 9th December 2024

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

A country retreat in the heart of Worcestershire. The house and garden, originally a stage-set for summer parties, offer a glimpse into life at the turn of the 18th century. Included in the Hall are original wall-paintings by Sir James Thornhill, which are full of drama and politics and show the birth of Georgian society.

The original formal gardens, designed by George London, have been faithfully re-created and complement the relaxed later gardens, with orangery, orchards and walled garden.

Hanbury Hall is projected to welcome 240,000 visitors this year, with numbers expected to grow further in future. No two days are the same, so you’ll never get bored. It’s a beautiful site, with an historic house, stunning formal gardens, and acres of parkland for walking.

Reporting to the Facilities Manager you’ll be helping to keep our facilities presentable and useable for our Visitors and Staff, often working alone, but always to a high standard.

You’ll be joining a fantastic team of committed and experienced people, working together towards shared goals – achieving great things and having a bit of fun along the way.

As a General Cleaner, you'll go out of your way for others and you’ll help to make our property an extra special place to visit. You’ll turn your practical hand to all sorts of cleaning, ensuring all our facilities are kept in good working order. You’ll ensure the highest standards of customer service across the property by always implementing a ‘customer comes first’ attitude.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

You’ll be:

• Helpful & Friendly
• Customer focused with a positive attitude
• Enthusiastic with a willingness to learn
• A team player, but also can work on your own initiative

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme 
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.