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We're looking for a Senior Sales Consultant for an award winning travel organisation based in Worcestershire, with a 5 star rating from over 14,000 reviews!
The successful candidate will be responsible for driving sales, through direct and trade channels of our client's portfolio of products. You'll have a natural passion for sales and exploring the UK, and will ideally have market leading destination knowledge of the geography and infrastructure of the UK.
The role will be act as an ambassador for our client's operations team, leading on best practice with a customer first approach. In return, they can offer a salary up to £26k plus bonus and travel industry benefits, so if this role is of interest to you, please visit our website or apply online.
Role of Senior Sales Consultant:
- Drive sales - handling inbound and outbound calls with both direct and trade customers
- Ensure all enquiries are handled efficiently, meeting company SLAs
- Support the Customer Service Agents delivering package sale conversions and providing cover when required on customer service issues
- Support the National Sales Manager in onboarding new trade partners and supporting on engagement within the agent Facebook community
- Maintain excellent product knowledge of the UK - ensuring detailed understanding of product/packages and UK travel logistics
- Foster a culture of continuous improvement, mentoring and coaching newer team members, providing training sessions where appropriate
- Encourage a cycle of 360 feedback, sharing new ideas and recommendations
- Lead on outbound call and lead generation activity, supporting the Head of Sales and Sales and Customer Service Team Leader on new sales ideas
Skills required for the role:
- Minimum 3 years’ experience gained in a travel sales role
- Experience in customer relations/complaint resolution
- Knowledge of CRM systems alongside core Microsoft product suite
- Ability to work on own initiative and to tight timescales when necessary
- Knowledge of hotel channel managers and reservation systems
- Enthusiastic self-starter
- Ability to multi-task and prioritise
If you’re interested in learning more about this Senior Sales Consultant role, please press the apply online button now!
Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com
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