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Job Title: Junior IT Account Manager
Location:Dudley, UK
Salary:Up to 35,000 per annum
About Us:We are a dynamic Managed Service Provider (MSP) committed to delivering top-notch IT solutions to our diverse client base. Our team is passionate about technology and dedicated to providing exceptional service. We are looking for a motivated Junior IT Account Manager to join our growing team in Dudley.
Key Responsibilities:
- Client Relationship Management:Build and maintain strong relationships with clients, ensuring their IT needs are met and exceeded.
- Account Management:Manage client accounts, including regular check-ins, addressing concerns, and identifying opportunities for additional services.
- Technical Support Coordination:Work closely with our technical team to ensure timely and effective resolution of client issues.
- Sales Support:Assist in the preparation of proposals, quotes, and presentations for potential and existing clients.
- Market Research:Stay updated on industry trends and competitor activities to provide valuable insights to clients.
Requirements:
- Experience:Previous experience in account management or a customer-facing role, preferably within the IT sector.
- Communication Skills:Excellent verbal and written communication skills.
- Technical Knowledge:Basic understanding of IT services and solutions.
- Problem-Solving:Strong analytical and problem-solving abilities.
- Team Player:Ability to work collaboratively within a team environment.
- Education:A degree in IT, Business, or a related field is preferred but not essential.
What We Offer:
- Competitive Salary:Up to 35,000 per annum.
- Professional Development:Opportunities for training and career advancement.
- Supportive Environment:A friendly and inclusive workplace culture.
- Benefits:Comprehensive benefits package including health insurance, pension scheme, and more.
