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Customer Service Advisor

Reviva Resourcing
Posted 8 hours ago, valid for 23 days
Location

Dulverton, Somerset TA22 9HL, England

Salary

£28,000 per annum

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We're hiring for a Customer Service Advisor to join a team of 10 in Bristol.
  • The position offers a basic salary of up to £28,000 per annum with no shifts or weekend work, operating Monday to Friday from 9am to 5pm.
  • Candidates should have previous experience in a telephone-based customer service role and possess excellent attention to detail.
  • Responsibilities include handling incoming client queries, assisting with issues, upselling products, and managing customer complaints.
  • The role provides benefits such as free onsite parking, early finishes on Fridays, and opportunities for long-term career progression.

We're hiring for a Customer Service Advisor to join a team of 10, in Bristol. On offer is a basic salary up to £28,000 per annum, no shifts or weekend work, Monday - Friday, 9am - 5pm only and free onsite parking. Ideally, they need somebody that has good experience within telephone-based customer service, has excellent attention to detail and enjoys working with numbers.

The role of Customer Service Advisor involves:

  • Dealing with all incoming queries from clients.
  • Assisting with any issues and liaising with the correct team to resolve them.
  • Upselling additional products or services that suit their needs.
  • Processing of new orders or any changes that need to be made.
  • Focusing on dealing with complaints and retaining customers.
  • Ensuring the retention levels for customers is kept at a good standard.

For the Customer Service Advisor role, you need:

  • Previous experience in an office-based/telephone-based CS role.
  • Ability to work well within a busy environment and enjoys a varied role.

As the Customer Service Advisor, you'll get:

? Basic salary up to £28,000 per annum.

? Onsite free parking.

? Early finishes on a Friday.

? Opportunity to progress your role long-term.

? Summer and Christmas team get togethers.

? Casual office vibe - not corporate!

Please apply below or send your CV to .

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.