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IT Support Analyst
12-month Fixed Term Contract - with possibility of extension to permanent
up to 27k
Somerset
On site 5 days per week
I am resourcing for an IT Service Desk Analyst for a client in Somerset.
This role is on site and will require office working 5 days per week.
You should ideally be someone with service desk experience, that has experience with first line support.
Although this is a 12-month fixed term, there is the possibility of this becoming a permanent role.
Benefits:
25 days holiday
Enhanced Sick Pay
Free access to Gym
Cycle to Work
Employee Assistance Program
Responsibilities:
First Line IT Support
Troubleshooting - Hardware and Software
Respond to tickets efficiently
IT administration
Monitor systems and escalate where needed
Documentation - Maintain and Develop
Update OS and Software, maintaining security
Experience:
Customer Service experience
IT Service desk experience - ticketing, troubleshooting, problem solving, escalation
Multitasking, managing multiple priorities
Microsoft Office Suite
Desirable:
ITIL certification
Microsoft 365 environment hybrid environment experience
Qualification or degree in IT, Computing, or related field.
Person Specification:
Fantastic communicator, with strong attention to detail
Curious mindset - problem solving approach
Eagerness to learn
This is an urgent vacancy, If you are interested, please apply quoting reference AR102819.
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If you are interested in this position please click 'apply'.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
