Families Employment Advisor - Spouses and Partners

Forces Employment Charity (FEC) is seeking a dedicated Families Employment Advisor to join our team, focused on providing holistic employment and training advice to the spouses and partners of serving Armed Forces personnel and veterans.

Role: you will provide holistic employment and training advice and guidance to a diverse caseload of spouses and partners of still serving Armed Forces and ex-service personnel (Veterans) with personal development, employability skills, and/or until they are settled in sustainable careers.

The programme provides a combination of coaching and mentoring, practical employment support, access to training, apprenticeships, and corporate mentoring to offer the best possible opportunities to upskill and gain fulfilling employment.

The role reports to the National Employment Projects Manager. This permanent Full-time position is 35 hours per week, Monday to Friday, with some out-of-hours/weekend events, and pays £28,325. The successful candidate will be Home-based with occasional travel around Plymouth / Southwest.

Principal Responsibilities:

• Make a positive impact by putting our clients at the heart of everything you do.
• Assess individual client’s needs; identify any challenges and barriers.
• Build rapport, show empathy, motivate, and increase aspirations.
• Support clients to develop their CVs and prepare for the job application process and interviews, along with soft skills including basic digital upskilling if required.
• Networking and engagement: promote the benefits of FEC case worker support to spouses and partners (families) of Armed Forces and Ex-Service personnel, and stakeholders.
• Work with Marcoms officer to promote FEC Spouses & Partners support to beneficiaries, charities and other organisations working with military spouses and partners.
• Work with colleagues to support Employer Engagement to generate employment opportunities for military partners and spouses.
• Provide advice and guidance to spouses and partners of serving Armed Forces and Ex Forces personnel throughout the journey into employment or training following the FEC Case Management Guidance and Work Instructions.

PERSONAL SPECIFICATION

• Evidence of working in a customer facing environment and delivering excellent customer service.
• Strong collaborator and teammate.
• Excellent organisational, time management and administrative skills, and experience of using a CRM to record confidential information and track progress.
• Comfortable with working to targets, KPIs and deadlines.
• Able to demonstrate coaching/mentoring experience and influencing skills.
• Passionate about personal development and helping others achieve their goals.
• A desire to achieve through self-motivation and initiative, with an ability to exercise judgement and discretion.
• Empathy with Armed Forces personnel and an understanding of the challenges faced by them and their families in finding appropriate and sustainable employment.
• Aligned with and committed to our organisational values.

Desirable Competencies:

• Lived experience.
• A good understanding of the employment and education market, including recruitment, welfare-to-work provision, work-based learning, and vocational training.
• NVQ L4 in Advice, Information and Guidance.

Security Clearance:

• Successful candidates will also be the subject of an Enhanced Disclosure & Barring Service (EDBS) check.

Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.

If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 17 October 2024.Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.