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Support and Inclusion Officer
Hourly rate: £28 via Umbrella
Location: South West (Hybrid)
Hours: Full time
Duration: 6 weeks initially
Reference: J87744
Venn Group are currently working with a Local Authority in the South West, who are seeking a Support and Inclusion Officer on an interim basis.
Main duties of the job:
- To be responsible for managing a caseload and to conduct planned regular home visits
- To lone work adhering to the Council’s Lone Working policy
- Work with customers to follow and contribute to their housing and support plans to prevent and relieve homelessness
- Follow risk management and safeguarding procedures in line with Council policy
- Offer advice and assistance to prevent households becoming homeless, by taking a proactive approach to preventing homelessness
- Work and negotiate with landlords and tenants to find solutions to prevent eviction from the private sector
- Support customers living with family or friend arrangements to sustain their arrangements with appropriate support in place
- Develop and maintain effective working links with other services to prevent homelessness
- This will include agencies such as drug and alcohol services, Social Care for children and adults, social and private landlords, primary care services and mental health teams
- Ensure that potentially homeless households are given advice and assistance to claim housing, support and other welfare benefits available to them with the aim of preventing or delaying homelessness
- Effective data collection and accurate prevention case note recording
Essential Skills:
- Experience providing excellent customer service and dealing with members of the public both face to face and over the phone
- Enhanced DBS issued within the last year or on the update service
To apply for this role and for more information, please send your updated CV to Ashleigh Clarke at or call
