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- Coordinate customer and field sales personnel equipment requirements.
- Raise initial orders for equipment on SAP.
- Process purchase orders for demonstration equipment hires and progress them to invoice.
- Communicate effectively with customers and sales personnel via phone, SMS, and email.
- Respond to queries regarding the availability and location of demonstration equipment for business managers.
- Participate in audit counts and reconciliations.
- Prepare and coordinate the distribution of demonstration equipment.
- Follow up on overdue reports.
- Maintain the demonstration department areas in a clean and tidy condition.
- Carry out other related duties as required, including tasks involving equipment and storage.
- Assist with ad hoc responsibilities as assigned by your manager or in response to business needs.
- Ability to manage multiple tasks and prioritise effectively.
- Accuracy in data entry, processing orders, and maintaining records.
- Confident and professional when liaising with customers, sales personnel, and other stakeholders.
- Experience with SAP or similar order processing systems is highly desirable.
- Willingness to assist with various tasks and adapt to the needs of the business.
- Able to handle queries and troubleshoot equipment-related issues efficiently.
