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Spanish / English Speaking Technical Support Agent

The Recruitment Co.
Posted 8 days ago, valid for 5 hours
Location

Dundee, City of Dundee DD1 1XA, Scotland

Salary

£26,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Recruitment Co is seeking a Spanish/English Speaking Technical Support Agent for a permanent full-time position in Dundee.
  • The pay rate for this role ranges from £24,000 to £27,000 per year.
  • Candidates must be fluent in both English and Spanish, with strong IT and technical skills.
  • The position involves answering customer inquiries via phone, email, and web chat, as well as updating customer records and processing orders.
  • Work hours are from 8am to 4:30pm, with 2-3 days in the office and the remainder working from home.



The Recruitment Co are recruiting for a Spanish / English Speaking Technical Support Agent



Pay rate: £24,000 - £27,000

Location: Dundee

Contract: Permanent Full time

Working Hours: 8am - 4:30pm ( 2-3 Days Office based and the rest at home)


Duties:

  • Answering all incoming telephone calls, emails and web chats within agreed timescales
  • Updating the customer records accordingly
  • Investigate customer issues
  • Enter orders, credit notes, credit card payments onto the systems


What we are looking for:

  • Must be fluent in English and Spanish (Both Written and Verbal)
  • Works well in part of a team
  • Good communication skills
  • Strong IT and Technical skills

If you are interested apply today as interviews will be carried out straight away.



CPDUNDEE



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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.