Customer Service Advisor

Posted 10 days ago, valid for 21 days

Dundee, City of Dundee DD1 1XA, Scotland

£11.5 - £12 per hour

Full Time

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Sonic Summary

The Customer Service Advisor role requires full flexibility across Monday to Sunday, including a week of night shifts every 12 weeks.
Successful candidates will provide technical and general support to incoming callers and service users in an office-based environment.
The position offers a standard pay rate of £12 per hour for inbound customer service and related administrative tasks.
Applicants should have prior customer service experience from retail, hospitality, or contact center environments.
Search is committed to equal opportunities and welcomes applications from all suitably skilled or qualified individuals.

Are you fully flexible across Monday - Sunday and open to working shifts, including a week of night shift every 12 weeks? Looking for an office based role where you will be appreciated and seen as an individual?

If successful in this Customer Service Advisor role, you will be working for an innovative organisation providing technical and general support to incoming callers and service users.

Standard shifts are paid at 12 per hour

- inbound customer service
- admin tasks, such as data entry, email correspondence, electronic filing
- updating the internal system

Successful candidates will come with customer service experience, either from the retail, hospitality or contact centre environment and have a natural flair for dealing with people.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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