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Customer Service Advisor

Hays Specialist Recruitment Limited
Posted 2 days ago, valid for 17 days
Location

Dundee, City of Dundee DD4 9FA

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Hays is recruiting a customer service advisor for a local organization on a permanent, part-time basis.
  • The role involves handling customer inquiries, managing bookings, generating invoices, and maintaining customer records while adhering to GDPR.
  • Candidates should have previous experience in customer service, excellent communication skills, and the ability to work both independently and as part of a team.
  • The position offers a competitive salary along with benefits such as generous annual leave, retail discounts, and a company pension.
  • Interested applicants can apply by submitting their CV or contacting Hays for a confidential discussion about their career.

Your new companyHays is delighted to be recruiting on behalf of a local organisation for a customer service advisor on a permanent, part-time basis. The opportunity to join a small & established team to support day-to-day operations in a customer-facing role. Your new role

  • Serve as the initial point of contact for customers
  • Handle bookings through phone and internal systems
  • Generate and clarify accurate invoices
  • Keep customer records up to date in accordance with GDPR
  • Identify and suggest additional services or products to enhance the customer experience

What you'll need to succeed

  • Previous experience in a customer service role
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Proficiency in using computer systems and software

What you'll get in return

  • Competitive salary
  • Generous annual leave entitlement
  • Retail discounts
  • Company Pension
  • Staff discounts
  • Wellbeing benefits

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.