- Schedule and maintain a calendar of customer and field sales personnel requirements concerning equipment.
- Raise initial orders for equipment on SAP.
- Process purchase orders for demonstration equipment hires and handle them through to invoicing.
- Communicate with customers and sales personnel via phone, SMS, and email.
- Respond to queries relating to the availability and location of demonstration equipment for business managers.
- Participate in audit counts and reconciliations.
- Prepare and coordinate the distribution of demonstration equipment and follow up on overdue reports.
- Maintain demonstration department areas in a clean and tidy condition.
- Perform other duties related to demonstration equipment and storage as needed.
- Carry out any ad hoc duties and responsibilities as assigned by your Manager or for business needs.
- Educated to higher level or above.
- Previous experience working with MS Office applications.
- Experience in a fast-moving office environment.
- Excellent attention to detail.
- Polite and courteous manner in all situations.
- Ability to build good relationships with field-based personnel.
- Strong verbal and written English communication skills.
- Ability to work calmly under pressure.
- Willingness to go the extra mile during busy times.
- Ability to work independently.
- Proficient in IT skills including the use of Microsoft Excel, Outlook, Teams, SAP, and Salesforce.