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This role involves managing one administrative assistants, overseeing leadgeneration efforts, and handling the sales process for both new and contract customers. The InternalSales Manager will play a key role in driving sales growth, ensuring customer satisfaction, andmaintaining strong business relationships within the industrial sector.
Client Details
Our client is an industry leader in the industrial sector. They have a fantastic close-knit team and a commitment to a people-focused work environment. They value employee retention, growth, and progression.
Description
Team Leadership & Management:
- Supervise, guide, and mentor an administration assistant.
- Ensure the team is aligned with the company's sales goals and operational standards.
- Assign tasks, track performance, and provide feedback to improve team processes and efficiency.
Lead Generation & Prospecting:
- Develop and implement effective lead generation strategies.
- Use various tools and techniques (e.g., CRM software, cold calling, email campaigns) to generate new business opportunities.
- Maintain and grow a strong pipeline of prospective customers through proactive outreach and relationship-building efforts.
- Research and identify potential markets for expansion.
Sales Process Management:
- Oversee and drive the end-to-end sales process, from initial lead qualification to contract closure.
- Build and maintain long-term relationships with new and existing customers to promote repeat
- business and retention.
- Collaborate with the admin team to ensure all customer data is accurately entered into the CRM
- system
- Track and monitor contract performance, identifying opportunities for service improvement or expansion.
Reporting & Analysis:
- Prepare regular sales reports, performance analytics, and forecasts for management review.
- Analyze customer feedback and market trends to adjust sales strategies and improve customer engagement.
- Track KPIs such as lead conversion rates, customer acquisition costs, and contract renewals to measure success.
Collaboration with Other Teams:
- Coordinate with the marketing team to align sales efforts with promotional campaigns and industry events.
- Work closely with the technical and service teams to ensure customer's technical requirements are met and expectations are exceeded.
Profile
Qualifications:
- Proven experience in sales, preferably in the industrial, engineering, or construction sectors.
- Strong leadership skills with the ability to motivate and develop staff.
- Solid understanding of lead generation techniques, sales strategies, and CRM tools.
- Excellent verbal and written communication skills.
- Exceptional negotiation, closing, and relationship-building abilities.
- Highly organized with strong attention to detail and the ability to manage multiple priorities.
- Experience working with contract customers and managing long-term business relationships.
Experience:
- At least 3 years of experience in a B2B sales role, ideally with expereience in both services selling and capital equipment.
- Familiarity with industrial systems or related technologies is highly desirable.
Job Offer
- Salary of £35,000 plus uncapped commission structure
- Company pension
- Life insurance
- On-site parking
- Private medical insurance
- Flexible bank holidays
- Holiday entitlement 23 days rising to 25 days in year 2
