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Telesales Executive

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Posted 20 hours ago, valid for a month
Location

Dunfermline, Fife KY129BQ, Scotland

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An established brand known for high-quality maintenance and repair products is seeking a Telesales Executive.
  • The role requires maintaining and expanding sales within the current customer portfolio while attracting new clients, with a focus on achieving monthly targets.
  • Candidates should possess effective communication skills, the ability to identify buying signals, and ideally have previous experience in a technical telesales role.
  • The position offers a competitive salary along with an excellent bonus scheme based on target achievements, and an annual holiday entitlement of 33 days.
  • While previous experience is preferred, the company is open to applicants with a strong motivation to achieve targets and develop customer relationships.

An excellent opportunity has arisen to join an established brand that is known across the UK, Europe and Worldwide for our high-quality maintenance and repair products and its outstanding customer service. We are looking for a pro-active, target driven individual to join us for the following position:Telesales ExecutiveThe basic purpose of the position is to maintain, develop and expand the level of sales within the current portfolio of customers whilst attracting new customers and achieving monthly targets.The attributes of the individual we are looking for:* Effective communication skills * The ability to identify buying signals and sell products on their features and benefits * Work under their own autonomy whilst using initiative* Motivated target achiever * Previous experience in a technical telesales role, ideal but not essential * Ability to build and develop customer relationships* Work closely in a team with some cross-departmental functions* Always looking to train and develop skills

The duties and responsibilities:* Maintain a healthy growth in sales and achieve monthly sales targets* Inbound and outbound call handling * Contact the existing portfolio of customer on a regular basis by phone and email * Dealing with (and following up on) phone / online sales enquiries* Maintain a healthy margin for profitability* Ensure customer records are accurate and up to date in CRM to develop sales* Process sales orders and create new accounts on the system* Assist in resolving customer queries or complaints, aiming for first time resolution to ensure a high-quality customer service. * Administration support in customer services when required* Ensure all requirements of quality assurance are fully observed/maintained* Assist in the collection of customer account balances when required* Work towards and achieve KPIs This company supply premium products for customers in the automotive, industrial, and marine sectors. Their products are developed to the highest standards, optimised for specific applications. All products provide visible, measurably better results which save time and money, generate new business, and provide an exceptional user experience.What we can offer you:* Competitive salary * Excellent bonus scheme - monthly / quarterly (based on target achievements)* Annual holiday entitlement of 33 days (inclusive of Public/Bank)* Full ongoing sales and product training

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.