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- Annual Salary: £30,000 - £31,500
- Location: Large Leisure Facility, UK
- Job Type: Full-time
We are seeking a Front House Manager to lead our team at a bustling leisure facility. This role is ideal for a dynamic individual with a bright personality who can create a warm and welcoming environment for both kids and adults. The Front House Manager will oversee a team of supervisors and assistants, ensuring smooth operations within our high-volume outlet.
Day-to-day of the role:- Lead and manage the front house team, including supervisors and assistants, to ensure efficient operation of the facility.
- Create a welcoming atmosphere for all visitors, ensuring a positive experience for both children and adults.
- Coordinate with other departments to ensure seamless service and address any operational challenges.
- Train and develop team members, providing regular feedback and performance reviews.
- Implement strategies to enhance customer satisfaction and retention.
- Manage scheduling and staffing to accommodate peak times and special events.
- Oversee the maintenance and presentation of the front house area to meet health and safety standards.
- Proven experience as a Front House Manager or similar leadership role in hospitality or leisure industries.
- Excellent interpersonal and communication skills, with the ability to engage positively with children and adults.
- Strong leadership skills, with a track record of managing and motivating a team.
- Ability to handle high-volume operations with attention to detail.
- Problem-solving skills and the ability to think quickly under pressure.
- Experience in staff training and development.
- Competitive salary range of £30,000 - £31,500 per annum.
- Opportunities for professional growth and development.
- Dynamic and fun working environment.
- Pension scheme.
- Staff discounts on leisure facility services.
