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An opportunity has arisen for an Customer Service Executive to join a business that is regarded as the market leaders inthe market in producing branded promotional clothing and uniforms, using state of the art machinery and software.
Joining the inhouse sales and customer service team within the workwear and PPE division, you will ensure that client orders are processed from quote to completion in a seamless and efficient manner, creating a fantastic customer experience on the way. In return, you will receive a salary of 24,000 - 26,000 per annum.
As Customer ServiceExecutive, your responsibilities will include:
- Being the key contact for clients and handling all types of queries with confidence and excellent customer service
- Processing quotation and sales orders using the bespoke computer system, ensuring high level of accuracy
- Building relationships and confidence with your customers through use of emailand telephone
- Liaising with purchasing, artwork, and production departments to ensure a smooth processing of orders
- Managing web chat contacts
We are looking for an Customer Service Executive who has the following skills and experience:
- Excellent coordination and organisation skills with the ability to work under own initiative, and ability to work to deadlines
- A firm understanding of effective customer care process and wider impact on business
- Excellent communication skills, with the ability to build and maintain strong and compelling relationships
- Excellent telephone manner with strong written and verbal skills
- Comfortability working with numbers and providing quotations to clients
- A can-do attitude, and willingness to work proactively as and when required.
This is a fantastic opportunity to join a business that recently won the award for Bedfordshire Business of the Year 2019 and makes clothing and uniforms for some of the worlds most prestigious brands such as Google, Poker Stars, Amazon, and many more.
To apply for this role as Customer ServiceExecutive, please click apply online and upload an updated copy of your CV.
