Repairs Scheduler - Housing Repairs

We are looking to recruit an experienced Maintenance Scheduler to work in our reactiverepairs team.

Main Responsibilities:

• Running daily schedules for team of 5-6 trade Operatives (electricians, plumbers, carpenters, etc)
• Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs
• Arranging parts or materials for click/collect where not available from usual suppliers
• Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion

Skills / Experience for this role:

• Experience required of working in a similar role scheduling routes and issuing jobs to engineers
  
• Excellent communication and listening skills
• Ability to multi-task to manage a demanding workload in a fast-paced environment
• Excellent resource planning and administration skills

Gilmartins is a family owned and run business; our staff are valued and our ethos is to promote from within. Where your career progresses with us is shaped by your own ambition, personal drive, performance and skills its all in your hands!

We work in social housing and provide reactive repairs for local authorities and housing associations.

Gilmartins is located on theWoodside Estate in Houghton Regis(Houghton Hall Park LU5 5YG) to a modern, well equipped office with great facilities.

Company Benefits:

• Career development opportunities
• Employee Assistance
• Free Personal Trainer group sessions after work every Thursday
• Hamper at Christmas

This is a permanent full-time position based in our office (not remote working).

Hours of work are8am-5pmMonday to Friday withone Saturday or Sunday in four required paid extra to salary.