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Job Title: Disrepairs Supervisor
Competitive salary: £23 - £28 CIS per hour
Location: Bedfordshire (with a focus on Milton Keynes and Luton)
Are you a results-driven leader with a passion for improving resident satisfaction in the social housing sector?
We are seeking a highly motivated and experienced Disrepairs Supervisor to join our team in Bedfordshire. In this crucial role, you will be responsible for overseeing the investigation and resolution of disrepair cases across a portfolio of properties, primarily within the Milton Keynes and Luton areas.
What you'll be doing:
- Lead and manage disrepair cases: Investigate and assess resident disrepair reports, ensuring accurate and timely assessments.
- Liaise with residents: Communicate effectively with residents, keeping them informed throughout the disrepair process and addressing their concerns promptly.
- Coordinate with contractors: Oversee the work of external contractors, ensuring repairs are carried out to a high standard, within agreed timescales, and within budget.
- Ensure compliance: Ensure all works comply with relevant legislation, including the Housing Act 2004 and relevant building regulations.
- Monitor and analyse disrepair data: Track key performance indicators (KPIs) related to disrepair performance and identify areas for improvement.
- Proactive issue resolution: Identify and address potential issues proactively to prevent future disrepair occurrences.
- Continuous improvement: Contribute to the development and implementation of strategies to improve disrepair performance and enhance resident satisfaction.
What you'll bring:
- Proven experience as a Disrepairs Supervisor, Housing Officer, or in a similar role within the social housing sector.
- In-depth knowledge of housing legislation, particularly the Housing Act 2004.
- Excellent communication and interpersonal skills with the ability to build strong relationships with residents and stakeholders.
- Strong analytical and problem-solving skills
- Excellent organisational and time management skills with the ability to prioritise and meet deadlines.
- Experience of using housing management software (desirable).
- Valid UK Driving Licence is essential.
Benefits:
- Competitive salary and benefits package. £23 - £28 CIS per hour
- Opportunities for professional development and career progression.
- Supportive and friendly working environment.
Ready to make a positive impact on the lives of residents?
If you are a results-oriented and dedicated individual with a passion for improving resident satisfaction within the social housing sector, we encourage you to apply today!
Keywords:
- Disrepairs Supervisor
- Social Housing
- Bedfordshire
- Milton Keynes
- Luton
- Housing Act 2004
- Resident Satisfaction
- Property Maintenance
- Housing Officer
- Supervisor Jobs
- Property Jobs
- London Jobs
