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Working in social housing reactive repairs is interesting, rewarding, varied and fast-paced.
Our people are committed to providing the very best customer care and service to our clients. In return, we provide a great working environment, job satisfaction and opportunities for career progression.
If you looking for a new challenge, have an excellent work ethic, are ambitious and have a background in property maintenance and/or have scheduled engineers, we want to hear from you.
About Gilmartins
Gilmartins is a family owned and run business; our staff are valued and our ethos is to promote from within. Where your career progresses with us is shaped by your own ambition, personal drive, performance and skills its all in your hands!
Gilmartins has moved to theWoodside Estate in Houghton Regis(Houghton Hall Park) to a modern, well equipped office with great facilities.
The Role
Our EngineerSchedulers(Controllers) lead a team of 5-6 trades people (roofers, carpenters, electricians, plumbers) and act as their main point of contact. Liaising with tenants, they raise property repair jobs and allocate to the correct trade.
Communication, organisation and problem-solving are some of the key skills required for this role.
Main Responsibilities:
- Running daily schedules for team of 5-6 trade Operatives (electricians, plumbers, etc)
- Continually liaising with trade Operatives, tenants and clients (local authority or housing association) by phone, email and live chat regarding updates on repairs
- Arranging parts or materials for click/collect where not available from usual suppliers
- Logging multiple engineer work requests onto the in-house job management system and tracking each request through to completion
Essential Skills / Experience for this role:
- Excellent communication and listening skills
- Ability to multi-task to manage a demanding workload in a fast-paced environment
- Excellent resource planning and administration skills
- The ideal candidate will have worked in a similar role scheduling routes and issuing jobs to engineers
Company Benefits:
- Career development opportunities
- Employee Assistance access to a range of support and advice by telephone and a via a mobile phone app
- Free Personal Trainer group sessions after work every Thursday
- Hamper at Christmas
The Details:
- Full-time office-based position (no remote working)
- Hours of work 8am to 5pm Monday to Friday
- On a rota basis there is a requirement to work until 6pm once a month and 1 Saturday in 4 - both paid in addition to the salary
