Sales Order Administrator

About Us:

We are the leading supplier of premium-quality beansprouts in the UK, specializing in growing, processing, and distributing to the retail, catering, and food processing industries. With our new factory in Dunstable, we are looking to recruit a Sales Order Administrator to join our team. We are committed to creating a work environment where every employee feels valued and part of a supportive family.

Job Overview:

This role requires strong organizational, administrative, and problem-solving skills, along with excellent communication and interpersonal abilities. A proven ability to deliver high-quality customer service is essential.

Responsibilities include supporting the accounts & dispatch teams, coordinating with all operations and logistics, handling administrative tasks, and promoting customer satisfaction.

Responsibilities:

Handle incoming phone calls.

Collect and record orders, generate delivery notes, and perform other administrative tasks.

Arrange transport services online, coordinate logistics to ensure timely order fulfilment.

Deliver exceptional customer service by responding to inquiries and resolving concerns promptly and professionally, providing support as required.

Requirements:

· Previous experience in sales support, order processing and in an administrative role

· Strong organizational skills and attention to detail

· Excellent communication skills, both verbal and written

· Ability to multitask and priorities tasks effectively

· Customer focused mindset and a commitment to delivering exceptional service

· Proficiency in Microsoft Office, Sage 200 system, Excel

· English and Cantonese or Mandarin

· UK driving License

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person