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Workshop Controller

Renault Truck Commercials Ltd.
Posted 7 days ago, valid for a month
Location

Dunstable, Bedfordshire LU6 3HA, England

Salary

£55,000 per annum

Contract type

Full Time

Retirement Plan
In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Renault Trucks Chiltern in Dunstable, Beds is seeking an experienced Workshop Controller to manage the customer journey from planning to invoice closure.
  • The role requires collaboration with Service Advisors, Parts Team, and Technicians to ensure high standards and timely service completion.
  • Strong customer relationship management and commercial awareness for job profitability and workshop productivity are essential.
  • Team motivation, personal development, performance management, and employee welfare are key responsibilities of the position.
  • The role offers a competitive salary with a 10% KPI-driven bonus, a 7% matched pension scheme, 25 days holiday plus bank holidays, and additional benefits.

Renault Trucks Chiltern, based in Dunstable, Beds is looking for an experienced Workshop Controller' whose core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice / Claim closure.

You will ensure the Service Advisors, Parts Team and Technicians are all working together and in line with Renault's high standards ensuring the service and repair work is completed to the scheduled time with accurate admin and invoicing processes.

This role pivots around strong customer relationships - managing their expectations, whilst keeping a commercial awareness on job profitability and workshop productivity targets. The motivation, personal development and performance management of the team is a key part of the role along with and dealing with employee welfare on a day to day basis.

This role offers a significant basic salary with a 10% KPI driven bonus, 7% matched pension scheme, 25 days holiday plus BHs, a Healthcare Cashback scheme and lots of offers via our Works perks scheme.

Interested? We look forward to seeing your cv.

Renault Truck Commercials is an Equal Opportunities Employer

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.