We are seeking motivated Trainee Lettings Negotiators to join our dynamic and established team based in our vibrant Contact Centre in Dunstable.This is a fantastic opportunity for a driven and ambitious individual who is ready to embark on their next stage of their career with Connells Group.We can offer you, industry leading training and development a demonstrable career ladder and a realistic year one OTE of £26,000 – £34,000.As a lettings negotiator, it is your responsibility to provide support to our branch network by making outbound calls to customers in order to secure property valuations. This role requires strong sales skills, excellent communication abilities, and a passion for results. You will work closely with customer to understand their needs and preferences, provide personalised recommendations, and help facilitate a successful property purchase.What you’ll do:

Book property valuations and viewing appointments for our estate agency branches through outbound calls
Proactively generate leads through outbound calls and follow-ups to help maximise sales opportunities
Demonstrate professionalism, empathy, and patience in all customer interactions, always ensuring a positive customer experience whilst adhering to company policies, procedures, and guidelines.

Why you’ll love it here:

Generous incentives and team nights out
Quarterly awards and paid trips for top achievers
Employee discounts and wellness programme
Industry leading training and development with full induction training and management training schemes to grow internal
Clear career progression opportunities
24/7 AIG Smart Health (including virtual GP) coverage for you and your family
Free On-Site Parking
Uncapped commission
A realistic OTE: £26,000 - £34,000

Required skills, knowledge and experience:

Excellent verbal and written communication skills, particularly over the phone
At least 2 years experience within a call centre, customer service, sales, estate agency or similar role
Strong sales skills and an ability to persuade and influence others
Results-oriented mindset with a focus on achieving sales targets and goals
Ability to work independently, manage time effectively, and prioritise tasks
Outstanding customer care/customer service experience
Able to work in a fast-paced environment
Self-motivated, confident, and approachable

Connells Group is the largest and most successful estate agency and property services provider in the UK. With a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services, including new homes, mortgage services, surveying, conveyancing, and more!Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00504

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