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Inbound Customer Service Advisor

greenbean
Posted 17 hours ago, valid for 20 hours
Location

Durham, Durham DH1 5UL, England

Salary

£20,000 - £24,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking Customer Service Advisors for our call centre team in Durham on a long-term, temporary basis.
  • Candidates with a customer service background or call centre experience are preferred but not mandatory as full training will be provided.
  • The starting hourly rate is £11.44, increasing to £12.30 after 12 weeks of work.
  • Applicants must be flexible to work shift patterns from Monday to Sunday between 8am and 8pm, with options for a 4-day working week.
  • Successful candidates will need to pass a credit check and DBS check for this office-based role.

We are looking for Customer Service Advisors to join our call centre team in Durham on a long term, temporary ongoing basis.

Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks worked, with Immediate start dates available!The successful candidate will need to be fully flexible to work shift patterns Monday - Sunday between the hours of 8am & 8pm with various shift patterns to choose from, including a 4-day working week.You will be helping customers access their savings account or amending personal information, all while working on numerous internal systems and providing outstanding customer care.

Please note this is an office-based role.Successful applicants must be able to successfully pass a credit check and DBS check.If you’re interested in this role of Customer Service Advisor, apply now and a member of our team will be in touch.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.