Back to search
Are you looking to support the IT infrastructure of a UK leading charity organisation?
This is an exciting opportunity for an IT professional with experience providing 1st line support to a company's infrastructure. The opportunity will be the front line, responding to incoming issues, as well as being involved in a range of exciting projects. You will be joining a team of 5, reporting in to the IT Service Desk Manager.
This role is perfect for a IT professional who is able to support with a varied range of IT issues, be proactive in handling tasks and be able to demonstrate attention to detail when troubleshooting.
Key Responsibilities:
- First line response to daily IT issues
- Managing and triaging tickets within the SLAs
- Demonstrate quality customer service
- Troubleshoot IT issues or request with a high level of detail
- Use Active Directory for account creation
Benefits:
- Generous annual leave
- Annual leave purchasing scheme
- Blue light card discount
- And many more
This is an exciting opportunity that offers a competitive salary of up to £24,500. This role offers remote working with the requirement to travel on occasion.
