Field Service Engineer

Field Service Engineer

Bowburn

Up To £30,000

Key Responsibilities:

1. Support the Service Department in the repair and maintenance of hire fleet and customers' equipment.
2. Ensure a high quality of service and equipment to achieve complete customer satisfaction.

As a Field Service Engineer, you will be required to

• Carry out planned service and maintenance work on both hire fleet and customers' equipment.
• Perform fault location, diagnosis, and rectification on hire fleet and customers' equipment.
• Prepare equipment for hire and manage installation and disconnection of equipment on site (including synchronizing where appropriate).
• Install and commission power to temporary site accommodation (wiring in where appropriate).
• Load and unload vehicles as necessary.
• Participate in the call-out rota system.
• Maintain tidy work areas through general housekeeping.
• Complete and submit all company paperwork as per procedure.
• Safeguard all Company assets; ensure nothing leaves the depot without correct paperwork.
• Maintain cleanliness and serviceability of company vehicles or any occasional loan vehicles.
• Promote teamwork and co-operation across the Generator Power Group of Companies.
• Treat all employees and customers professionally and with respect.
• Act in the best interests of the Generator Power Group of Companies.
• Follow safe working practices and adhere to Health, Safety, Quality, and Environmental guidelines (ISO 9001:14001 and OHSAS 18001).
• Contribute proactively to the company’s continuous improvement policy.
• Carry out any reasonable ad-hoc duties requested by your direct Line Manager or the Management Team.

Candidate:

• Flexibility as the job may involve unsociable hours
• Good communication skills and ability to connect naturally with people
• Self-motivated and able to work on own initiative or as part of a team
• Timely and effective completion of work
• Ability to follow company policies and procedures
• Ability to understand and implement written and verbal instructions

Qualifications/Skills Required:

• GCSE High School or equivalent
• Any Plant/Mechanical Engineering qualifications
• Fork Lift Truck Licence (desired but training can be provided)
• NVQs or apprenticeship qualifications

Experience Required:

• Experience with generators/plant equipment/heavy engineering (or similar)