Responsible for ensuring the correct application of the Quality Management System where it interfaces with their daily activities
Safe use of chemicals, machinery and appropriate use of P.P.E. (Personal Protective Equipment) by staff under your control.Control the issue of appropriate cleaning items for use at departmental level.Maintain staffing rotas / schedules as specified and ensure any remedial tasks are carried out in a timely fashion.Ensure departmental resources are correctly managed and maintained throughout the work area e.g., stock and equipment.
Report any structural or fabric repairs to be made good via appropriate systems.
Monitor staff for adherence to all relevant policies and procedures that are relevant to the area and that they are working in a safe manner.
Identify staff training / development needs using the Trusts appraisal system.
Organise appropriate training for the various staff groups under your control including new employees.
Present accurately collected and analysed information to the Head of Operational Servicesto facilitate the effective use of departmental budgetary resources.
Assist in the development of departmental policies and procedures and oversee their implementation.
Organise and control the staff rotas to ensure adequate staffing levels are maintained at all times.
Maintain appropriate records to ensure compliance with all current Trust policies and procedures.
Monitor staff time sheets / attendance and sickness records in accordance with the relevant Trust policies and procedures.
Help carry out Domestic & Linen Services orientated duties as required.
Ability to supervise and motivate a multi-skilled team. Excellent written / verbal communication skills, flexible, motivated, keen, able to work as part of a team & individually, be able to train different staff groups and must have good levels of personal hygiene.
Essential Criteria
Natural & enthusiastic leader
Supervisory Experience
Ability to follow clear instructions and feedback to senior staff
Committed to quality customer care/delivering excellent customer service.
Effective interpersonal skills
Able to work with minimal supervision following set procedures.
Standard DBS