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Tilia Homes are an ambitious, customer focused housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers.
We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.
We have a vacancy for a Maintenance Operative on an 18 month fixed term contract covering Yorkshire and the North East.
Our benefits package includes:
- Company vehicle
- Company Pension Scheme
- Life Assurance
- 26 days holiday with additional bank holidays
- Holiday Buy Scheme
- Employee Assistance Programme
- 24/7 GP
- Green Car Scheme
- Employee discount on a new Tilia home
- Retail discount portal
The post delivers multi-trade repairs and maintenance to new build housing developments, providing excellent customer service at all times.
Duties include:
- To carry out general maintenance and repairs to new build properties including associated carpentry, preparation, making good, and other types of internal and external works as instructed by the Customer Services Manager
- To maintain appropriate and accurate records of time, duration and scope of works undertaken, together with materials and plant utilised on each project
- To ensure that all works are undertaken in a safe manner, in accordance with good practice and current legislation
- Requesting necessary materials and plan as required to ensure effective completion of the works, minimising waste and surplus materials wherever possible
- To liaise with customers, ensuring they are kept informed on the nature and duration of works to be undertaken, making appointments where necessary and ensuring these are kept
- To carry out works in a courteous and professional manner, ensuring that the reputation and standing of the association is positively promoted in all dealings
- To provide a customer focused service at all times
- To communicate effectively and work productively with all other staff
- To undertake other related tasks that are reasonably requested by the Customer Services Manager
- Observe and comply with the company policies and procedures for Health and Safety
We’re looking for the following experience or skills:
- Formal training or experience of carpentry, basic plumbing, decoration and maintenance is essential
- Excellent customer service skills
- A full UK driving license is required for this role
Tilia Homes operate across four regions in England, we’re committed to making a positive difference in the local areas we build new homes. We create neighbourhoods with a real lasting impact, the kind of community that people can be proud of for generations to come. We pride ourselves on being an inclusive and diverse employer of choice and take pride in building careers, not just communities.
