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As they launch a new division, you'll play a key role in helping shape the student experience, with strong potential for career development as the division grows.
*Italian Speaking is essential*
*Own transport is essential due to location*
Key Responsibilities:
- Serve as the first point of contact for students, addressing queries on course access, accounts, and payment issues.
- Enrol students onto courses, send out welcome emails and welcome packs.
- Process cancellations, deferrals, and reschedule students, enrolling them onto new courses as needed.
- Complete and manage enrolment forms and additional support requests.
- Support students throughout their journey from enrolment to course completion.
Ideal Candidate:
- Strong communication skills in both Italian & English.
- Previous administration experience is desirable.
- Excellent telephone manner, with an empathetic approach.
- Comfortable with technology & online systems.
- A car is required due to the office location.
Package:
- 23,000 - 28,000 per annum (DOE)
- Monday - Friday, 9am - 5pm
- Hybrid working opportunity after 3 months (2 days from home, 3 days in office)
- 20 days + bank holidays, increasing yearly to 26 days + bank holidays
This is a unique opportunity to be part of a new division with room for development and growth. As the division expands, you'll have the chance to shape your role and potentially advance in a dynamic, supportive environment. Apply today to hear more.
