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*Hot Permanent Vacancy - Great Career Move!!*
Could suit someone from a FS product management background; or transferrable experience considered… Perhaps you have been a call centre manager, analysis, underwriting, or similar, within an FCA regulated sector… Enquire to find out more!!
Fantastic new position - joining a highly established, multi-award winning insurance provider in an interesting day to day role encapsulating:-
- Leading and managing a small team- allocating tasks and workload, coaching and development, performance management
- Collecting and analysing performance statistics/KPIs
- Handling escalated technical queries from clients, customers and third parties
- Documentation management - oversight and development of all training documents, process maps and standard operating procedures for the team
- Legal compliance - reviewing and optimising product compliance alongside specialist team
- Product development - reviewing customer feedback, market changes/competitors analysis, to identify product development opportunity
- And much more!
Rare vacancy in the organisation!! Transferrable experiences considered!
Chance to be part of an outstanding employer, with a track record of retention and development, and exciting future plans
Mon-Fri 37,5 hrs
Superb working environment - with free parking and good transport links
Great (optional) hybrid working scheme
Fantastic salary + package - £45,000 - £50,000
Forward-thinking employer with strong commitments to work0life balance and social good
If you… have experience with leading a small team, and managing products both from a performance, development or underwriting/compliance perspective… this could be THE role for you!
