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Customer Service Agent Hybrid

Morgan McKinley
Posted 18 days ago, valid for 6 days
Location

East Grinstead, West Sussex RH19 4LZ, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Morgan McKinley is seeking experienced Customer Service candidates for hybrid Contact Centre roles in East Grinstead, West Sussex.
  • The role involves providing excellent customer service, handling inquiries, and resolving complaints through various communication channels.
  • Candidates should have prior experience in customer service, ideally within a busy Call Centre environment, along with strong communication skills.
  • The position offers a competitive salary, though specific figures are not disclosed in the job listing.
  • Applicants must demonstrate a confident and empathetic approach to customer interactions.

Morgan McKinley is looking for experienced Customer Services candidates for a number of Contact Centre - Customer Services roles working on a hybrid basis for a great local business based in the East Grinstead, West Sussex area. The main purpose of the Customer Service - Contact Centre Agent job is to provide an excellent Customer Service at all times, handle customer enquiries and resolve complaints via Inbound calls, outbound calls, e-mail, web chat etc.

Location: East Grinstead, West Sussex - hybrid working

Customer Service duties:

  • Answer customer calls and handle queries
  • Respond to customer emails and live web chat
  • Provide a high level customer service at all times
  • Handle customer complaints

Skills & Experience:

  • Must have previous experience of customer service, ideally working within a busy Call Centre / Contact Centre environment
  • Good communication skills
  • Have a confident, empathetic approach to customers

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

Morgan McKinley encourages applications from all qualified candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.