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Our client, an industry leading membership organisation which boasts over 1 million members arelooking for an additionalCustomer Service Advisorto join their busy contact centre team. This established business prides itself on the support it provides to its members, and provides knowledge and expertise to members looking to make the most of their passions
AsCustomer Service Advisor, you will be:
- Providing outstanding customer service to their members (and non members) across various touch points includingphone, e-mail, webchat and social media
- Handling queries and complaints from members and non-members
- Promoting and providing advice ona wide range ofproducts and services
- Processing and escalating any customer complaints to ensure a first time resolution
- Supporting other members of your team to ensure a high quality of service to members
I'm really keen to speak to candidates who have experience as aCustomer Service Advisor, Contact Centre Agent, Call Centre Agent, Call Centre Advisor, or Customer Service Representativewithin a busy contact centre environment.
PLEASE NOTE: Salary for this position is up to £24,000 p.a. (depending on experience).
Benefits includehybrid working from home, discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more!
If you drive, there is free parking close by. If you would be taking public transport, theiroffice is located within 5 minutes walk from the train station- so very easy to get to!
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
