Customer Service Advisor

Meridian Business Support

Posted 7 hours ago, valid for 2 days

East Grinstead, West Sussex RH19 4LZ, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The role of Customer Service Advisor offers hybrid working from home with minimal weekend and no evening shifts.
The position is with a leading membership organization that has over 1 million members, seeking to enhance their contact center team.
Candidates should have experience in customer service roles within a busy contact center environment.
The salary for this position is up to £25,500 per annum, depending on experience.
Benefits include private healthcare, free parking, discounts on retailers, holidays, gym, and support for training courses.

Would you like your next Customer Service Advisor role to offer hybrid working from home, hardly any weekend work, no evening shift work and benefits that include private healthcare, free parking and discounts on retailers, holidays and gym? Our client, an industry leading membership organisation which boasts over 1 million members are looking for an additional Customer Service Advisor to join their busy contact centre team. This established business prides itself on the support it provides to its members, and provides knowledge and expertise to members looking to make the most of their passionsAs Customer Service Advisor, you will be:

Providing outstanding customer service to their members (and non members) across various touch points including phone, e-mail, webchat and social media
Handling queries and complaints from members and non-members
Promoting and providing advice on a wide range of products and services
Processing and escalating any customer complaints to ensure a first time resolution
Supporting other members of your team to ensure a high quality of service to members

I'm really keen to speak to candidates who have experience as a Customer Service Advisor, Contact Centre Agent, Call Centre Agent, Call Centre Advisor, or Customer Service Representative within a busy contact centre environment. PLEASE NOTE: Salary for this position is up to £25,500 p.a. (depending on experience).Benefits include hybrid working from home, discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more! If you drive, there is free parking close by. If you would be taking public transport, their office is located within 5 minutes walk from the train station - so very easy to get to!“Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.”

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