Customer Service Advisor

Meridian Business Support

Posted 21 hours ago, valid for 22 days

East Grinstead, West Sussex RH19 4LZ, England

£14 - £15 per hour

Part Time

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Sonic Summary

An important Customer Service Advisor role is available for candidates fluent in French, Spanish, German, or Italian.
This is a 6-month temporary position within an emergency services team of a leading international membership organization.
The role involves managing customer communication, maintaining detailed case records, and providing assistance regarding overseas insurance claims.
Candidates should have previous experience in customer service roles and fluency in one of the specified languages.
The salary for this position ranges from £14 to £15 per hour, depending on the level of experience.

Would you like to use your fluent language skills in either French, Spanish, German or Italian in a important Customer Service Advisor role within a leading organisation?A 6 month temporary Customer Service Advisor opportunity has arisen within an emergency services team based at one of our clients, a leading international membership organisation, where you will be responsible for providing customer help, support and guidance to members contacting the department relating to emergency incidents covered by their insurance. This is the chance for you to make a real impact and provide an essential service to customers needing assistance using your strong languages skills in either French, Spanish, German or Italian (depending on the language you possess).As a Customer Service Advisor, your role will involve:

Managing all incoming and outgoing contact with customers via calls and e-mails in an efficient manner
Keeping clear and detailed records of cases assisted with and following all cases to completion
Providing advice and answering customer queries regarding claims relating to overseas policies

I am interested in speaking with candidates who have experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator, and who possess fluency in either French, Spanish, German or Italian. Salary for this position is: £14 to £15 per hour (depending on level of experience).There is free parking close by the offices, and the office is located within 5 minutes walk from the train station - so very easy to get to!Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy.

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