Back to search
Morgan McKinley is looking for Customer Service professionals with fluent language skills, French, Spanish or German to provide excellent Customer Service to their customers. Full training is provided. This is a temporary Customer Service support job opportunity to start in March 2025 and will be ongoing until around September time. The role will be working for a great company based in East Grinstead, West Sussex.
The temp role is ideal for someone with fluent language skills who is keen to learn and utilise their languages within a customer services environment. Hours: Shift work including some weekends. Part time and full time options available 28-35 hours a week.
Temp pay rate: £14-15 per hour + holiday pay
Location: Office based - East Grinstead, West Sussex
Customer Service duties will include:
? Manage all incoming and outgoing customer telephone calls and emails? Maintain a clear and complete record of each assistance case and follow through on all cases to completion. ? Manage all aspects of the customer assistance required, ensuring that all services are delivered within the agreed times and the teams are fully updated on progress.? Ensure that any service failures or potential problems are escalated ? Check all invoices for UK and foreign suppliers against agreed parameters. ? Advise customers and answer queries regarding their claims
Skills & Experience Required:
? Excellent Customer Service skills? High level of organisation required? Able to remain calm and focussed under pressure? Excellent verbal and written communication skills. Fluent in French / Spanish / German / Italian.
