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Customer Services Coordinator

Huntress
Posted 9 hours ago, valid for 20 days
Location

East Grinstead, West Sussex RH19 4LZ, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Customer Services Coordinator offers a salary of £24,000 and is based in East Grinstead, requiring candidates to work 100% in the office.
  • This permanent, full-time role involves providing administrative and customer service support while liaising with Directors, customers, and suppliers daily.
  • Key responsibilities include managing the customer journey, processing payments, and ensuring prompt attention to correspondence.
  • Candidates should possess confident communication skills, strong organizational abilities, and a high attention to detail, with a preference for those with prior customer service experience.
  • The role requires access to personal transport and offers benefits such as 25 days of holiday, private healthcare, and a pension scheme.

Customer Services Coordinator £24,000East Grinstead - 100% office based Permanent - Full Time

Would you like to be part of an international renowned, award-winning business?

Do you love delivering effective customer service?

This could be the role for you!

The role:

This is a pivotal, hands-one role that will see you providing administrative and customer service support, liaising with Directors, customers, and suppliers daily.

Key duties will include:

  • Managing the customer journey from initial enquiry through to completion, ensuring outstanding customer service is delivered throughout
  • Taking payments for services and products
  • Ensuring all correspondence receives prompt attention and is maintained accurately
  • Assisting with customer quotations, billings and liaising with the finance department

Key skills required:

  • Confident communication skills
  • Strong organisational skills
  • Excellent team player
  • High attention to detail

Hours:

This is a 37.5 hour week with shifts varying between 8.00am - 7.00pm Monday to Friday.

Due to location, it is essential that you have access to your own transport.

Benefits:

In addition to a fantastic working environment, you will also be entitled to a benefits package including 25 days holiday plus Bank Holidays, private healthcare, pension scheme and free parking.

Apply now to avoid disappointment!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.