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Our client, a specialist in underfloor heating, is currently recruiting for a Sales Support Executive to join their expanding and forward thinking team. The Sales Support Executive will provide support between the estimation and sales team and will be key to maintaining and updating client records in the CRM system and overall sales support.
Key Responsibilities for the Sales Support Executive
- Provide the first point of contact for sales enquiries.
- Capture detailed notes of client requirements, ensuring they are captured on the CRM and relayed effectively to the Commercial team.
- Maintain the company CRM data
- Compile regular sales reporting capturing current lead pipeline and conversion rates, using the CRM reporting tools.
- Oversee communications between the commercial teams and clients, following up with sales representatives to ensure timely client communication.
- Proactively liaise with leads and prospects with the sales representatives.
- Support the Business Development team with lead generation activities, client follow-ups, and data entry into HubSpot.
- Manage and track sales orders, ensuring timely processing and accurate data entry.
- Assist in preparing sales presentations, proposals, and reports for prospective clients.
- Handle incoming enquiries, providing product/service information and ensuring prompt responses.
Key Experience for the Sales Support Executive
- Proven experience as a Sales Administrator, Sales Support, or similar role.
- Proficiency with a CRM system desirable
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to handle multiple priorities and work under pressure.
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Experience in supporting business development and sales operations.
Please apply for the Sales Support Executive as directed!
