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Product Manager - Insurance

Morgan Mckinley (Crawley)
Posted 5 days ago, valid for a month
Location

East Grinstead, West Sussex RH19 1HA, England

Salary

£45,000 - £50,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Morgan McKinley is seeking an experienced Product Manager for a hybrid role in East Grinstead, West Sussex, with a salary of up to £50K plus excellent benefits.
  • The Product Manager will manage a small technical product team within the Insurance and Financial Services Product team.
  • Key responsibilities include providing product support, reducing costs, and ensuring exceptional customer service.
  • Candidates should have proven experience in a similar role within the insurance or financial services sector, along with strong people management and communication skills.
  • The position requires a background in implementing improvements based on customer feedback and conducting competitor analysis.

Morgan McKinley is looking for an experienced Product Manager to work for a great business in the East Grinstead, West Sussex area. The Insurance Product Manager job role is working on a hybrid basis as part of the Insurance and Financial Services Product team. The Product Manager role will be managing a small technical product team, providing product, technical, administrative and processing support and insight in respect of financial services.

The Product Manager role will also look at reducing costs and supporting the growth of products, ensuring the delivery of exceptional customer service at all times and making sure all information provided to consumers is technically accurate and easy to understand.

Salary: up to 50K + excellent benefits

Location: Hybrid working - East Grinstead, West Sussex

Insurance Product Manager duties:

  • Lead and manage a team of product exec's
  • Monitor and provide support on queries relating to insurance and financial services products and processes
  • Implement actions for improvement from reviewing and tracking customer and contact centre feedback
  • Monitor and implement processes to ensure regular reporting and analysis
  • Review and report on findings and insights, competitor analysis etc
  • Recommend and make changes to improve efficiency, reduce costs, improve staff
    knowledge of the insurance / FS products available to customers
  • Review, write and support with the production of policies and other product
    documentation

Skills and experience required:

  • Proven experience working in similar Product Manager, Technical Product Manager role within Insurance / FS
  • People management skills and experience
  • Excellent communication and stakeholder management skills

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