SonicJobs Logo
Left arrow iconBack to search

Senior Service Coordinator

Clearwater People Solutions Ltd
Posted 12 hours ago, valid for 24 days
Location

East Grinstead, West Sussex RH19 4LZ, England

Salary

£40,000 - £48,000 per annum

info
Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • A Senior Service Coordinator is being sought by a specialist in air conditioning to join their expanding team.
  • The role requires coordination and scheduling of engineers while ensuring service level agreements are met.
  • Candidates should have at least 3 years of relevant experience in HVAC, Facilities Maintenance, or Contract management.
  • The position offers a salary of £35,000 to £40,000 depending on experience.
  • Key responsibilities include managing service calendars, processing invoices, and maintaining client relationships.

CHECK THIS OUT!Senior Service Coordinator Wanted!Our client, a specialist in air conditioning, is currently recruiting for a Senior Service Coordinator to join their expanding and forward-thinking team. The Senior Service Coordinator will be responsible for coordinating and scheduling engineers and ensuring service level agreements are being met.Key Responsibilities for the Senior Service Coordinator

  • To oversee the effective administration of the Service calendar, ensuring that the Service Coordinator books and allocates works in an efficient and logistical manner.
  • Act as the dedicated account manager for allocated sites, scheduling proactive maintenance visits, remedial works and call outs as appropriate.
  • Provide proactive feedback to allocated sites, advising on recommended upgrade works to extend the life and improve efficiency of their system.
  • Attend reactive client calls and meetings as required.
  • Proactively arrange key account check-ins and proactive reporting on status of contract and outstanding works while building relationships with stakeholders.
  • Process quotations, invoices and purchase orders and using the company using the company accounts software.
  • Quality check engineering reports following attendance to allocated sites, issuing copies to clients promptly.
  • Track contract billing on Maintenance balance sheet ensuring renewals are managed 90-days prior to expiration.

Key Experience for the Senior Service Coordinator

  • Coordination or scheduling experience within either HVAC sector, Facilities Maintenance or Contract management in small works engineering is required.
  • Experience dealing with a range of stakeholders with a diplomatic and professional approach.
  • Strong attention to detail to check reports, produce invoices and quotes
  • Strong IT skills and experience of using accounting software is preferable.

Please apply as directed or contact Thomas Edevane from Clearwater People Solutions.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.