Administrator - Financial Services
Salary: £25k + Great company benefits
Location: Eastbourne (office based)
Hours: Mon-Fri 9am - 17.00
Do you want to work for a well-established organisation that offers great training and the opportunity to further your career within financial services? If so, I have a great opportunity to join a friendly and proactive team, assisting and supporting their financial planners based in their modern offices in Eastbourne.
You will already have a proven administrative background and have great client relationship and customer service skills.
Responsibilities:
- Deal with clients and be the first point of contact enquiries via phone, email and in person.
- Preparing client documentation in advance for existing and prospective client meetings.
- Liaise with other team members on work in progress for client accounts.
- Manage client service needs to ensure client expectations.
- Open and maintain client files to agreed FCA compliance standards
- Diary management ensuring daily tasks are met.
- Send letters of authority and produce portfolio valuations as directed by the financial adviser.
- Supporting the financial adviser in preparing the annual revie process.
- Ordering stationary and other office supplies as required.
- Franking and posting of outgoing mail. Topping up franking machine.
- Scanning, filing and photocopying documents as required.
- Ensuring the CRM system is updated accurately.
The right candidate will have the following skills and experience to apply:
- Strong administrative and customer client management skills.
- Great IT skills with the ability to pick up new systems and processes quickly.
- Ability to manage your own workload and prioritise effectively.
- A genuine interest in working within financial services industry.
- Confident communicator, with the ability to build strong business relationships.
- Efficient, great attention to detail and a strong team player.
This is a great opportunity to join a highly reputable company that offers great benefits, an enjoyable working environment and the opportunity to further your career. To be considered for this role please submit your up-to-date CV ASAP.